We guarantee all our products against defects. We make a lot of things and from time to time there are problems. Do keep in mind, however, that our products vary slightly from one production run to another and may appear slightly different from what is pictured on the web site.
If you are not satisfied you may return your purchase within 2 weeks for a full refund (less shipping).
In addition all mechanical products are warrantied for 1 year from purchase.
Please note: We will not accept returns on T-shirts. These are custom made per order. Also, our disappearing mugs as noted on the website, the boxes, and on the mugs themselves are NOT dishwasher safe! They will be damaged in your dishwasher or if left to soak for extended periods of time.
Please email us before returning an item, or call customer service - (718) 243-9492.
Watch and Clock Warranty